Player Tracking System Specialist (Seasonal)
ANNAPOLIS MD 21401
As a member of Zebra's Game Day Operations Team, the successful candidate will provide onsite technical support for Zebra's player tracking system. The system uses wireless location technology to track the movement of athletes during pre-season, regular season, and post-season football games. Each Specialist II will be assigned to a home stadium for the playing season where they will work within a team to support activities related to the player tracking system to ensure successful game day operations.
For each football game played at the Specialist's designated stadium, the successful candidate will be responsible for performing tasks that help ensure smooth operation of the player tracking system. The candidate will also liaise with operators of third party systems as needed to resolve any interoperability issues. The responsibilities primarily include:
+ Verify location system operation and performance
+ Activate and deactivate tracking tags
+ Replace tracking tags as needed
+ Apply and verify software patches
+ Monitor system performance
+ Troubleshoot technical issues
+ Manage on-site system equipment inventory
+ Perform data capture tasks
+ Complete post-game tasks and reports
+ During weeks in which the Player Tracking System Specialist's designated stadium is not hosting a sporting event, the Specialist may be asked to travel to stadiums other than their home stadium if a Specialist from another stadium is unable to work.
The candidate must possess outstanding system troubleshooting and communication skills, and maintain a degree of professionalism representative of Zebra Technologies in all environments. The successful candidate will interact with Zebra hardware, software, and support teams, as well as personnel from other organizations that coordinate game day operations. The position requires responsiveness when issues are encountered, ability to work effectively under pressure, flexibility to work non-traditional hours based on when games are played, and temperament suited to work within a small team to complete required tasks that ensure successful game day operations.
+ Possess or currently working on bachelor's degree (preferred)
+ Experience operating Active RFID, RTLS systems or Player Tracking systems (required)
+ Professionalism around high-profile athletes, coaches, media and club personnel (required)
+ Proficient computer system and application skills (required)
+ Strong customer relations skills (required)
+ Excellent verbal communications skills (required)
+ Problem analysis and resolution skills (required)
+ Excellent critical thinking skills (required)
+ Strong organizational skills (required)
+ Ability to work whenever home games are players, including evenings, weekends and holidays (required)
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Zebra is an equal opportunity/affirmative action employer committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, ancestry, marital status, age, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at 847.793.6772.
The EEO is the Law poster is available. The EEO is the Law poster supplement is available.
**Job ID** _49361_